Generalizing email messages digests
Romain Vuillemot, Jean-Marc Petit, Mohand-Said Hacid
Conference: CHI 2014
Proceedings: Proceedings of the 2014 Annual Conference on Human Factors in Computing Systems (CHI 2014), Apr 2014, Toronto, ON, Canada. ACM
Paper: /publis/chi11wip-generalized-email-digests.pdf
An email digest is a message that results from the combination of other messages. Mailing list management systems implement digests to let subscribers reduce their email messages frequency. In this paper we address the issue of generalizing this digest technique for any message (i.e. not only issued from mailing lists). By generalizing we mean creating new message combinations while 1) keeping an email centric approach, and 2) generating a compact visualization to assist a user task. We implemented a preliminary prototype as a webmail and we will describe a series of digests providing users multiple visualizations in the context of a meeting planning by email.